Disclaimers & Liabilities

Privacy Policy

At Cerberus Tech, we prioritize protecting your privacy. This policy outlines how we handle data and devices entrusted to us.

- Data Handling: We only access data on your device as necessary for repair. We won't access, copy, or share personal data without consent, except as required by law.

- Device Data: We'll document device details (e.g., serial numbers, issues) for repair purposes.

- Third-Party Services: We may use third-party services for diagnostics or parts sourcing; they'll handle data according to their policies.

- Data Security: We implement reasonable security measures to protect devices and data.

- Data Retention: We'll securely erase or return your data upon request or repair completion.

- Your Rights: You can request data access, correction, or deletion.

By using our services, you consent to this policy. Need specifics or have questions?

Please contact us directly at csteam@cerberustech.us

Disclaimers

Data Loss and Backup Disclaimer

At Cerberus Tech, we take precautions to protect your data, but data loss can still happen. You are responsible for backing up your data before handing over your device. We're not liable for data loss, corruption, lost files, software issues, or related damages. Regular backups are a must - by authorizing repair, you acknowledge this risk.

Limitation of Liability Disclaimer

Cerberus Tech's liability for damages is limited to the amount paid for repair services. We're not liable for consequential, indirect, or incidental damages, lost profits, data, business, or damages exceeding the service fee. By authorizing repair, you acknowledge this limitation.

30-Day Warranty Disclaimer

Cerberus Tech warrants repairs for 30 days from service completion. If the same issue recurs, we'll repair it at no charge. This warranty doesn't cover damage from external causes (e.g., accidents, misuse), software issues, viruses, or non-supplied parts. Contact us within 30 days to make a claim. Your remedy is repair or redo at our discretion.

Authorization for Repair & Testing

You confirm you are the owner or authorized user of the device, and grant Cerberus Tech permission to diagnose, repair, and test my device. I understand data backup is my responsibility, repairs may void warranties or cause data loss, and Cerberus Tech's liability is limited as per our disclaimers.

Software License Disclaimer

Cerberus Tech may provide software as part of repairs, subject to third-party licenses. We don't guarantee compatibility, functionality, security, or suitability.

Third-Party/Vendor Damage Disclaimer

Cerberus Tech isn't liable for damage caused by third-party vendors, suppliers, or manufacturers, including parts, software, or services they provide.

Unclaimed Equipment Agreement

I understand and agree that if I fail to claim my device within 30 days after repair completion, it may be considered abandoned. Cerberus Tech will attempt to contact me once repairs are complete. If the device remains unclaimed after 60 days, ownership will transfer to Cerberus Tech, and we may dispose of the equipment as deemed fit, in accordance with applicable laws.

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